Refund policy

At our store, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund process. Items in Accessories, Bath and Body, Hair Care, Skincare, and Makeup categories can be returned within 30 days of purchase for a full refund, provided they are unused, unopened, and in their original packaging.

To initiate a return, please contact us at assets714@gmail.com with your order number and reason for return. Once we approve your request, you will receive detailed instructions on how to send your item back to us. The customer is responsible for return shipping costs unless the product arrived damaged or defective.

Refunds will be processed once the returned item is inspected and verified to be in its original condition. Please allow 5-7 business days for the refund to reflect in your account after approval.

For hygiene and safety reasons, certain items such as opened Bath and Body products, Hair Care, and Skincare items are non-refundable unless defective.

Our store reserves the right to deny returns that do not meet these conditions. Feel free to reach out for any further assistance.